Privacy Policy

At ProjectOneStop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our project management platform and related services.

1. Information We Collect

We collect several types of information from and about users of our platform:

Personal Information

• Contact details (name, email address, phone number)
• Professional information (job title, company name)
• Account credentials (username, password)
• Payment information (handled by Stripe. We never store full card details)

Usage Data

• IP addresses and device information
• Browser type and version
• Pages visited and time spent on our platform
• Project and task management activities

Form Submissions

When you submit a form on our website (such as the contact form or trial signup), we automatically log the date and time of submission, your IP address, and your browser user agent. This information is used for spam prevention, security auditing, and to help our team respond to your enquiry. It is retained only for as long as needed to fulfil these purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features
• To provide customer support
• To improve our service through analysis
• To monitor usage and detect technical issues
• To process transactions and send invoices

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: external companies we employ to facilitate our service (Stripe for payments, Resend for email, hosting providers)
• Business Transfers: in connection with any merger or acquisition
• Legal Requirements: when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security audits and testing
• Access controls and authentication procedures
• Employee training on data protection

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request copies of your personal data
• Rectification: request correction of inaccurate data
• Erasure: request deletion of your personal data
• Restriction: request restriction of processing
• Portability: request transfer of your data to another service
• Objection: object to our processing of your data

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. International Data Transfers

Your information, including personal data, is primarily stored within the EU. Where we transfer data outside the EU, we ensure appropriate safeguards are in place in line with GDPR.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer: